Open Data Manchester publish the report from our user engagement workshops

Open Data Manchester was commissioned to undertake a programme of user research that delved into the processes, workflows and workarounds of people as they tried to use environmental data, and sought to understand the concerns, challenges and barriers that they faced.

Whilst this work was focussed on use of environmental data and understanding user needs for the DSH, participants shared knowledge of many projects under way to improve access and use of data across many organisations and agencies. Though some sector or role-specific user requirements are likely, the research clearly points to many shared needs, challenges and hopes of those working with data in a wide variety of roles. This report represents the culmination of that research and the findings should be of value to anyone developing similar data services.

We are planning a further dissemination event on Monday 20th November.